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HELPDESK NewProtect IS :

        • Prompt response to failure events
        • 24/7 support for employees through the Event Management Centre
        • Centralisation of service notifications and orders
        • Continuous development of applied recovery procedures
        • Maintenance of process continuity in facilities
        • Application of an advanced IT platform supporting Helpdesk
        • Reduction of losses caused by faulty equipment
        • Immediate problem-solving until the arrival of service teams
        • Immediate implementation of changes in service and maintenance procedures

 

 

24/7 access to technical support for your employees

Quick fault analysis and immediate response

Proven solutions in use on the market